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Editorial Policy

How Computer Overhauls produces, reviews, and corrects the content on this blog.

Who we are

Computer Overhauls is a refurbished-electronics business established in 2002 and located in Chelsea, Manhattan. Our blog covers buying, maintaining, and getting more years out of laptops and other small electronics — drawing on what we see on the bench, what customers ask us, and the inventory we actually move through the shop.

Editorial process

  1. Topic selection. Topics are chosen against a documented customer-need signal: a question we've been asked, an inventory pattern we've observed, or a product category our store currently stocks. Topics with no concrete first-hand angle are rejected.
  2. Drafting. Drafts are produced with the assistance of Anthropic Claude and OpenAI GPT models. The LLM is briefed with our customer scenarios, our current product inventory, and the editorial standards on this page.
  3. Expertise injection. Drafts are enriched with real customer interactions, current product photos, and store-floor observations — material the LLM cannot produce on its own.
  4. Human review. Every article is reviewed before publication by Adam Sanderson, Founder, Computer Overhauls, who is personally responsible for factual accuracy, framing, and compliance with this policy.
  5. Publication. Articles ship under a real human byline (no pseudonyms, no AI personas) with a visible disclosure that AI assistance was used. We publish at most three new articles per ISO week.

AI-use disclosure

We use Anthropic Claude and OpenAI GPT models as drafting and editing assistants. They do not publish to this site; they hand drafts off to a named human editor who is responsible for what runs. Every published article carries a visible footer disclosing this, including the name of the human editor of record. We do not use AI to invent customer scenarios, fabricate reviews, or generate testimonials.

Sourcing and accuracy

When we make a factual claim, we link to a primary source where one exists. When we cite a product, we link to a current listing in our own store or to the manufacturer's specification page. When we describe a customer interaction, the underlying ticket exists in our support system and has been de-identified before publication.

Correction policy

If you spot a factual error, please email adam@computeroverhauls.com with the article URL and the claim you'd like us to revisit. We respond to correction requests within five business days. When we make a substantive correction we update the article body, log the change in the page's dateModified field, and (for material corrections) add a dated correction note at the bottom of the article. We do not silently rewrite history.

What we don't do

  • We do not publish under invented author personas.
  • We do not stamp a "last updated" date on articles that have not actually been edited.
  • We do not generate content at automation-scale volume; we cap output to a maximum of three articles per week so each one can be reviewed properly.
  • We do not use AI to invent customer reviews, testimonials, or case studies.

Contact

Adam Sanderson — Founder, Computer Overhauls
Editorial review and corrections: adam@computeroverhauls.com
LinkedIn: Adam Sanderson